The Who
- Legal services organisation for corporate and financial sectors
- Operating in 9 locations internationally, within 6 jurisdictions
- 700 employees globally
- Multiple awards won within their sector
The Challenge
- Backup process assessed as being unfit
- Single-phase back-ups taking place locally across all 6 jurisdictions
- Some sites located in hurricane-prone regions, putting some data at higher risk
- No regimented, standardised approach to backup
- Tape backups shipped back to HQ annually
- Lack of security with existing process - information was being backed up, but not encrypted
- Pursuit of ISO 27001 accreditation demanded a more comprehensive solution
The Solution
- Arcserve UDP technology pre-configured and deployed to each location, minimising DOA
- New backup standard defined blending both local and centralised data protection
- Multi-layer protection before eventual offload to tape
- UDP solution air gaps all data and encrypts it prior to storage
- Backed up data cleaned of malware both locally and centrally
The Benefits
- Eliminated in-the-field deployment costs due to pre-configuration
- Automated backup routines now occuring
- More robust security measures surrounding backups
- Backup window reduced significantly, to just two hours
- All backups now undertaken much more frequently
- Disaster recovery testing capability on the live environment, without having to plan for downtime
- Overcame a number of logistical challenges in the early stages of the COVID-19 pandemic, without delaying the project
Why Servium?
- Challenged customer's beliefs on what was possible
- Recommendations demonstrated great understanding of their business and requirements
- Reduced project timelines by proposing alternative solution
- Provided access to all expertise needed to successfully deploy
- Seamlessly acted as extension to the IT team
- Now go-to partner for future projects
