The Who

  • Special needs primary school
  • 400 staff and students

The Challenge

  • Needed suitable phones in all rooms in case of emergency
  • Had standard PBX systems in place
  • Systems nearing end of life - with ISDN/PSTN switch-off in 2025
  • Existing solution proving too expensive to run
  • Needing simple to deploy alternative

The Solution

  • Proposed new IP phone system based on Polycom technology
  • Would avoid PBX and run telephony over existing IP networks
  • Stress-free means to break dependency on PBX infrastructure
  • Potential for significant commercial savings
  • Access to valuable new features
  • Seamless integration with other services like Office 365
  • Scoped deployment of 40 handsets, and necessary switches

The Benefits

  • Savings of up to £500 a month
  • Pre-configured IP technology - plug and play
  • Highly scalable, future-proof solution
  • Fully supported 5-year contract
  • Unlocked helpful new features like voicemail to email
  • Solution has allowed for more collaborative working

Why Servium?

  • Demonstrated good understanding of the current state, and how to help
  • Offered highly attractive commercial proposition
  • Services Ecosystem ensured the right expertise was delivered for the project