The Who
- Advanced automation control and real-time IT solutions for energy and utility companies
- 40-year heritage in the energy and utilities sector
- Part of a European technical services provider with revenues in excess of €5.1 billion
- 350 users, including 250 engineers
- Large nuclear customer base
The Challenge
- Specialise in bespoke software solutions, but were receiving requests for accompanying hardware
- Increasing need to sell solutions as a complete stack
- Experienced issues with previous supplier specifying incorrect hardware
- Wrong products being purchased, resulting in little headroom for growth in their solution
- Unnecessary spending on hardware
The Solution
- Switch of hardware supply to Servium
- £1.1 million deal, 30,000 line items across 30 vendors
- Supplied all hardware to combine with software
- Pre-configured devices to be ready to go on delivery
- Supplied Declaration Certificates of Conformity
- Helping customer to scale
The Benefits
- Dell EMC technology provides growth potential
- Equipment meets all security standards
- Knowledge transfer for greater autonomy
- Reassurance that hardware meets requirements of applicable directives
Why Servium?
- Proven track record and meticulous attention to detail
- Excellent networks across a range of vendors and partners essential to the project
- Providing training services and support for 5 years
- Came in on budget for whole solution - for the same cost as the previous basic solution