The Who
- One of UK's leading specialist warranty providers for domestic products
- 1,000 users
- 2,600 assets
The Challenge
- Dated office buildings were not attracting new staff or inspiring existing personnel
- Workplace transformation project formulated
- New cutting-edge technology would be at the heart of it
- High-profile internal project
- IT team did not have the resource to deliver the rollout independently
The Solution
- Conducted evaluation process for different end-user compute options, prioritising functionality and features
- Case made for thin clients and Dell selected as preferred option
- Worked closely with vendor on rollout schedule for strict 6-week turnaround
- Orchestrated 8-9 different partners to help bring the solution together
- Orchestrated installation from stock holding due to space challenges, to pre-staging of equipment and disposal
- Roll out across 4 sites, in multiple stages
- Weekly delivery of equipment for weekend installation
The Benefits
- Delivered to deadline despite the logistical challenges surrounding roll out
- Achieved commercial best value thanks to cost savings made due to adaptable approach
- Flexible project management to see deadlines met and problems solved
- Ensured involvement of internal resource at every stage
- Orchestration caused minimal impact to customers business
- Complemented in-house resources
Why Servium?
- Servium’s history of success throughout longstanding customer relationship
- Quick to make many relevant recommendations
- Innovative delivery of project, especially in logistics
