The Who
- London-based hospitality management company
- Manages over 70 hotels across the UK
- Diverse property estate - luxury spa and golf resorts to limited-service city-centre hotels
The Challenge
- Seasonal nature of hotels makes planning for software difficult
- Fluctuation in user numbers needed throughout the year
- Experiencing inflexibility from Sophos with antivirus and security contracts
- Pricing structure hard to navigate and inflexible
- Overpaying for contracts no longer in use
The Solution
- Explored various as-a-Service programs as an alternative
- Important to balance sound commercials with first-class protection
- Proposed solution from Bitdefender
- Created portal with access for up to 500 users
- Enabled customer to self-manage licensing
- Customer trained on using solution
The Benefits
- Visibility of licence usage across all hotels
- Greater ease of management in deploying licences
- Much more cost-effective - only pay for what they need
- Charged on a monthly basis
- Better solution to suit seasonal business model
- Flexibility with assigning users
Why Servium?
- Long-standing relationship with customer
- Trust in licensing expertise
- Knowledge transfer to customer
