The Who
- One of the largest architecture firms in the UK
- Specialists in engineering and design
- 6 offices in UK, 5 offices internationally
- Over 1,000 users
The Challenge
- Custom-built high-end workstations needed
- Fluctuating user count required quick turnaround of devices
- Had switched vendor after issues with incumbent brand
- Alternative technology already trialled, but had experienced issues with DOA, and software incompatibility
- Slow fixes resulting in downtime and restricting user productivity
- Went to tender to re-evaluate options
- Lenovo, Dell, and HP considered
The Solution
- Engaged product specialists from all three vendors to try and alleviate issues
- Worked with all vendors to achieve best commercial value
- HP chosen as preferred option
- 3 years on-site warranty included in deal
- Servium also orchestrated device tagging and logistics
The Benefits
- Substantial savings made - 47% reduction for workstations and 42% for laptops
- Greater transparency with delivery lead times
- Flexible builds helped to reduce delivery delays
- Enjoyed more reliable product
Why Servium?
- As an existing partner, knew the business’ needs inside and out
- Strong partnership with HP resulted in exceptional deal
