The Who

  • One of the largest architecture firms in the UK
  • Specialists in engineering and design
  • 6 offices in UK, 5 offices internationally
  • Over 1,000 users

The Challenge

  • Custom-built high-end workstations needed
  • Fluctuating user count required quick turnaround of devices
  • Had switched vendor after issues with incumbent brand
  • Alternative technology already trialled, but had experienced issues with DOA, and software incompatibility
  • Slow fixes resulting in downtime and restricting user productivity
  • Went to tender to re-evaluate options
  • Lenovo, Dell, and HP considered

The Solution

  • Engaged product specialists from all three vendors to try and alleviate issues
  • Worked with all vendors to achieve best commercial value
  • HP chosen as preferred option
  • 3 years on-site warranty included in deal
  • Servium also orchestrated device tagging and logistics

The Benefits

  • Substantial savings made - 47% reduction for workstations and 42% for laptops
  • Greater transparency with delivery lead times
  • Flexible builds helped to reduce delivery delays
  • Enjoyed more reliable product

Why Servium?

  • As an existing partner, knew the business’ needs inside and out
  • Strong partnership with HP resulted in exceptional deal