The Who
- One of the UK's largest suppliers of concrete, building, and surfacing products to the commercial sector
- 12 offices in the UK, 4 in the Republic of Ireland
- Roughly 1,500 users
The Challenge
- Existing legacy IBM (Lenovo) storage platform reaching maximum capacity
- Experiencing major latency issues
- Software-defined solution built into appliance no longer fit-for-purpose as approaching end of life
- Many attempts to reduce latency and improve performance had proven unsuccessful
The Solution
- Servium assessed existing infrastructure performance and necessity of a full replacement
- Concluded existing Lenovo storage architecture could still be utilised as second-tier disaster recovery backup
- Conducted assessment of alternative architectures for first-tier
- 2 days spent on-site with Lenovo storage specialists
- Decided implementing new Lenovo for first-tier would be complementary to second-tier
- New enterprise-class, deduplicated storage system based on Lenovo architecture put into place as first-tier
- Lenovo support service pack added for further value to solution
The Benefits
- Hugely reduced latency and greater capacity
- Storage appliances future-proofed for next 5-10 years
- Better end user experience and increased productivity thanks to improved access and faster login process
- More secure solution allows admin staff to stay one step ahead of any issues with real-time protection
- 4-hour on-site fix from support engineer
Why Servium?
- Secured excellent commercials for customer
- Proactive attitude towards project from outset
- Acted as extension to customer team and filled resource gaps through Services Ecosystem
- Excellent engagement with vendor and customer via multiple demos and 2-day on-site consultancy