The Who
- Small, government-owned bank
- Only bank operating on British-owned Atlantic island
- 30-50 users
- Procurement department responsible for IT
The Challenge
- Customer wanted to refresh various parts of their IT, including user devices, compute, and storage
- Needed one partner to function as single source for acquisition and logistics
- Highly challenging location to reach - shipping only via sea freight, with a 3-month journey from the UK
- Strict timelines arose as a result, as pre-booked shipment dates cannot be missed due to delays in technology orders
The Solution
- Support to source vendors and decide what technology would fit budget best
- Fully managed sourcing process collaborating across vendors to secure necessary tech on-time and on-budget
- Worked with vendors such as HPE to ensure products chosen could be supported in-country
- Solution included 30+ desktops, servers, storage, security equipment, software licences, and ad hoc peripherals
- Nature of challenging environment meant that stand-in devices were ordered as fail safes
- All technology procured, DOA tested, collated, and freight services organised on client's behalf
The Benefits
- Ongoing collaboration assisted in technology selection
- Excellent vendor relationships enabled best value pricing and secured best lead times
- Project delivered on-time and on-budget
Why Servium?
- Orchestrated many vendors and technologies for shipment
- Track record of outstanding logistics for hard-to-reach destinations
- Proactivity to meet unique transportation requirements
