The Who
- UK-based specialist insurance firm
- 1 UK office, 1 office in Bermuda
- New customer at point of enquiry
The Challenge
- Rapid expansion from 350 users to 1,400 in the space of a year
- Increase in users largely unforeseen
- Onboarding new users at a rate of 50-70 people per month
- Software estate comprised of multiple ISVs, including several specialist insurance apps such as RStudio and DQ Pro
- Internal IT team struggling to keep up with variety of ISVs needed
- Stretched time and resource prevented proactive management of licences and compromised best commercials
- Initially approached Servium for a relicensing of Google Workspace
- Then wanted assistance with rest of software estate
The Solution
- To enable the client to get the best possible cost, we gained all the necessary product accreditations
- Consolidated management of existing software, including quotes, negotiation, and relicensing
- Flexibility of outsourced management creates capacity to onboard further ISVs
- Ongoing vendor management to unburden customer of managing multiple vendor relationships
The Benefits
- More than £10,000 saved on multiple different vendors
- Time saved for internal IT team to focus on other tasks
- Co-terming of contracts simplifies ongoing renewals and reduces costs
Why Servium?
- Commitment to creating cost savings
- Friendly but straight-talking service
- Authority in various ISVs and valuable advice
- Ability to manage multiple simultaneous licence renewals
- Client extending support into managed print and hardware deployments for their international office
