The Who

  • Leading retailer for cameras and photography supplies
  • 13 UK stores and extensive online trade

The Challenge

  • Using an Acronis system for backups, which didn't support Microsoft 365
  • Backups weren't immutable, and window between backups was prohibitively long
  • Company had grown significantly in recent years, rapidly outpacing solution
  • Restoring from backups was a difficult and time-consuming process

The Solution

  • Servium and Arcserve proposed a new suite of solutions, covering data protection on-premises and in the cloud
  • Arcserve to replace Acronis at license expiry
  • Arcserve UDP selected as replacement backup solution, with immutable storage from Arcserve OneXafe to ensure that backups were protected from ransomware
  • Arcserve SaaS Backup to protect data generated by Microsoft 365 apps
  • 2 days of training to set IT team up on new solution

The Benefits

  • Backup system in place is now able to meet all the business's needs, for SaaS data as well as data hosted on-premises
  • Speed of setup - new solution operation in a matter of hours
  • Training and expertise from Servium ensured the customer could make use of the Arcserve system effectively

Why Servium?

  • Impressive Arcserve credentials including extensive pre-sales capability
  • Endorsement from Arcserve as partner of choice
  • Knowledge transfer at point of delivery to better equip IT team in management of technology