The Who
- World's largest technology solutions provider to financial services
- Multiple sites globally
- 52,000 employees worldwide
- Fortune 500 company
The Challenge
- Using third-party datacentre services for some of their solutions
- Modular approach of service provider creating unnecessary costs
- Wanted to move their disaster recovery & business continuity back in-house
- Knew they could save money by doing so
- Third-party provider made this difficult
- Needed expert help to design a new solution and then migrate
The Solution
- Coordinated right expertise from Services Ecosystem
- Leaders in network and storage design
- Provided professional services consultation on design of new platform
- Output 2x documents of how process could work
The Benefits
- Highly in-depth document outlining equipment, process, etc.
- Outlined substantial savings bringing this solution in-house
- Greater flexibility and control
- Post-implementation service desk
- Handover period with customer's IT team
Why Servium?
- Good experience of previous critical storage project
- Fast access to subject matter experts
- Knowledge transfer to customer
- Leverage of Services Ecosystem