The Who

  • Small, government-owned bank
  • Only bank operating on British-owned Atlantic island
  • 30-50 users
  • Procurement department responsible for IT

The Challenge

  • Customer wanted to refresh various parts of their IT, including user devices, compute, and storage
  • Needed one partner to function as single source for acquisition and logistics
  • Highly challenging location to reach - shipping only via sea freight, with a 3-month journey from the UK
  • Strict timelines arose as a result, as pre-booked shipment dates cannot be missed due to delays in technology orders

The Solution

  • Support to source vendors and decide what technology would fit budget best
  • Fully managed sourcing process collaborating across vendors to secure necessary tech on-time and on-budget
  • Worked with vendors such as HPE to ensure products chosen could be supported in-country
  • Solution included 30+ desktops, servers, storage, security equipment, software licences, and ad hoc peripherals
  • Nature of challenging environment meant that stand-in devices were ordered as fail safes
  • All technology procured, DOA tested, collated, and freight services organised on client's behalf

The Benefits

  • Ongoing collaboration assisted in technology selection
  • Excellent vendor relationships enabled best value pricing and secured best lead times
  • Project delivered on-time and on-budget

Why Servium?

  • Orchestrated many vendors and technologies for shipment
  • Track record of outstanding logistics for hard-to-reach destinations
  • Proactivity to meet unique transportation requirements