The Who
- Global fashion and lifestyle retailer
- Over 2,000 employees
- 4 UK sites, 1 US site
- Project launched in UK HQ
The Challenge
- Following renovations at the customer’s HQ, support was required to improve meeting room acoustics
- Industrial style fit-out meant that meeting rooms featured air ducts and large amount of metalwork - resulting in a challenging acoustic environment
- Rooms in use for board-level meetings
- 3 large meeting rooms needed acoustic conditioning to maximise effect of newly-deployed conferencing technology
- Customer had been unable to find supplier to remedy this issue
The Solution
- Acoustic panelling solution proposed
- Site survey and on-site testing to establish how many panels would be required, and where to mount them for best effect
- Nature of buildings meant that each room was unique and so testing process had to be repeated from scratch
- Reports supplied to customer prior to purchase, guaranteeing that proposed panelling would have the required effect
- Servium orchestrated all deployment and logistics from supplier in Italy
- Impact of COVID-19 made site-surveys and installation more challenging
The Benefits
- Huge impact on usability of meeting rooms
- Customer can now use meeting rooms for their intended purpose
- Plans to roll-out solution 55+ meeting rooms
Why Servium?
- Determination to solve an unusual problem
- Customer knew what they wanted to achieve, but not how to do it, or who to do it with
- Confidence in Servium's ability to deliver given past project track record
